Privacy Policy

At Neer Sterling, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect

When you use our website, we may collect:

• Personal details like your name, email address, phone number, and shipping/billing address when you place an order.

• Payment information (processed securely through trusted third-party gateways — we do not store your card or banking details).

• Browsing data such as IP address, device information, and pages visited, to help us improve your shopping experience.

2. How We Use Your Information

We use the information you provide to:

• Process and deliver your orders.

• Communicate with you about your order status, returns, or exchanges.

• Share updates, offers, or promotions (only if you’ve opted in).

• Improve our website, services, and customer support.

3. Sharing of Information

We respect your privacy. Your personal information will never be sold or rented to third parties. We may share your details only with:

• Delivery partners for shipping your orders.

• Payment service providers for processing secure transactions.

• Legal authorities if required by law.

4. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences, understand shopping behavior, and provide a smoother experience. You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable measures to protect your personal data. However, please note that no online transmission or storage system is 100% secure. We encourage you to keep your account details private and report any suspicious activity to us immediately.

6. Your Rights

You have the right to:

• Access the information we hold about you.

• Request corrections or updates to your details.

• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means you accept those updates.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
support@neersterling.com

✨ At Neer Sterling, your privacy matters as much as your jewellery. We’re committed to keeping your information safe and your experience smooth.