Contact Information
We are here to answer any question you may have. Feel free to reach via contact form.
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Nirjharini Traders
SCO 51, Sector 5, Madhya Marg, Shri Mansa Mata Singh Dwar, Sector 5A MDC Panchkula, Haryana - 134114 - support@neersterling.com
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Yes, every piece comes with a 92.5 sterling silver hallmark, so you can shop with confidence.
Keep your jewellery in a dry, airtight box when not in use. Avoid exposure to perfumes, moisture, or harsh chemicals to maintain its shine.
If your order has a manufacturing defect or the wrong piece, you can request a return or exchange within 7 days of delivery. Please record an unboxing video and email it to us along with your concern.
Yes, we ship both within India and internationally. Shipping charges may apply based on your location.
We usually dispatch orders within one week. Delivery times depend on your location — domestic orders may take 3–7 days after dispatch, while international orders vary by country.